We carry a full range across MoliCare Premium and Egosan, including all-in-one slips and briefs, pull-up style pants, fixation pants (Fixpants) with Form pad inserts, lighter pads for occasional leakage, bed and chair protection mats, and a skincare range for everyday incontinence care.

Both are quality incontinence brands, but they’re cut and rated slightly differently — a MoliCare 6-drop isn’t necessarily equivalent to an Egosan 6-drop, and the size charts differ too. See our Size Guide and Absorbency Guide for the specifics on each range, or ask us and we’ll help you compare.

All-in-one slips and briefs (like MoliCare Premium Elastic Slips or Egosan’s All-in-One Briefs) open flat with side tabs, making them easier for a carer to fit during an assisted change. Pull-ups (MoliCare Premium Mobile, Egosan Pull-Ups) go on and off like ordinary underwear, suiting people who dress themselves and want a more discreet, underwear-like feel.

MoliCare Premium Fixpants are reusable, washable mesh pants that hold a disposable Form pad securely in place. It’s a cost-effective, lower-waste system for moderate to heavy needs — instead of replacing the whole garment at every change, you simply swap out the pad.

Yes — our light pads sit inside regular underwear like a sanitary pad, for occasional stress leakage where a full brief or pull-up isn’t needed.

Yes, we stock MoliCare Premium Bed Mats in a few sizes, useful overnight or for protecting a chair or wheelchair.

Sizing is based on waist/hip circumference, not weight or age, and it isn’t interchangeable between brands. Our Size Guide has step-by-step measuring instructions and a chart for every range we stock.

For briefs, slips and pull-ups, size up rather than down — a slightly loose fit can be adjusted at the tabs, but one that’s too small will gap at the legs and leak. For Fixpants, choose the size that gives a snug, stretch-fit hold.

Get in touch as soon as possible — we’re happy to help, but we can only accept an exchange if the item is still in its original, unopened packaging and undamaged. See Returns & Refunds below for full details.

It’s a relative absorbency scale printed on the pack as a row of droplet icons — more drops means a higher absorbency tier within that product range. It isn’t a fixed volume in millilitres, and drop counts aren’t directly comparable between brands. Full detail is in our Absorbency Guide.

Start with the level that matches your typical leakage rather than the highest available — you can always move up a tier later. Many people also use a lighter product for daytime and a higher drop tier overnight.

This is usually an absorbency issue rather than a fit issue. Try moving up a drop tier, or from a pad to a full brief, before sizing up.

Browse the products you’d like on our site, then reach out to our team via WhatsApp or phone on 061 176 4205, or email info@stillbayincsupplies.co.za, to place your order — online checkout is coming soon.

It means that particular size or product is temporarily out of stock, but you can still place your order — we’ll bring the stock in from our supplier and dispatch it to you as soon as it arrives.

Of course — tell us about the leakage pattern, mobility level and care situation, and we’ll recommend a good starting point. This is often easiest over a quick WhatsApp or phone chat.

Yes — get in touch via our Contact page and select “Bulk / Trade Enquiry” and we’ll follow up with pricing.

Our team will confirm the available payment options with you when you place your order.

We deliver directly ourselves within Still Bay, Melkhoutfontein and Jongensfontein. For all other areas, your order is sent by courier — the courier cost is calculated automatically during secure checkout.

Full detail is on our Refund and Returns Policy page. In general, returns need to be unused, in original packaging, and within 30 days of purchase — for hygiene reasons, opened intimate or sanitary items can’t be accepted back.

Contact us straight away with your order details and, if possible, a photo of the item, and we’ll sort out a replacement or refund.

Once we’ve received and inspected a returned item, we’ll email to confirm and process any approved refund back to your original payment method.

Not necessarily, but creating an account lets you track your order history and manage your details from My Account.

Log into My Account and check your order history, or contact us on WhatsApp or email for an update — see our Track Order page.

Use the “Lost your password?” link on the login page and we’ll email you a reset link.

Cover varies by scheme and plan, so we’d recommend checking directly with your medical aid. We’re happy to provide a valid invoice for any claim you’d like to submit.

Yes — we understand these are personal purchases, and your details are only ever used to process and deliver your order.